Privacy & Data – What You Need to Know
Yes. Log into your account, go to Settings → Privacy & Data, and select Download My Data. We'll email you a complete export within 24 hours. You can also email our compliance team and request the same file by name and account number.
Transaction records stay in your account for twelve months after your last login. After that, older records are archived but remain retrievable for compliance purposes where local law requires. Your active account details stay as long as your account is open.
No. We use tokenisation — your wallet or bank details are converted to a secure reference code. Player4d never holds raw payment credentials. Only the payment processor (DANA, OVO, GoPay or QRIS) sees your actual account details when you approve a transfer.
Only you and our authorised support team can view your full history. Withdrawals are verified by our security layer before processing. Payment networks (DANA, OVO, GoPay, QRIS) see transaction details needed to complete transfers, but not your lobby behaviour or account balance.
Yes, where local law permits. Submit a deletion request via email or the in-account Privacy Centre. We'll remove your personal data within 30 days; transaction records needed for compliance are archived separately. Reactivation after deletion depends on local law.
We use session cookies to log you in and analytics cookies to track lobby visits. You can disable non-essential cookies in your browser settings. Session cookies cannot be disabled; without them, you cannot stay logged in. No third-party ad trackers are used.
Your data would be protected under the same privacy standards. Any change of ownership requires notification to you via email. You retain the right to request deletion or export before any transfer takes effect, where local law permits.
